Our aim is to match support workers and personal assistants with the individual needs of families who need specialist help, which may be anything from a few hours support, to going on holiday with your family. We take the time to find out what you need, and when you need it, and then match with the most appropriate support worker who is always introduced in advance to your family. You are fully involved at every stage so that you know we have the right person for you and your family.
Our flexible arrangements mean we can provide night time, weekend and holiday cover. Babysitting services to allow you just a few hours away or simply the time to go shopping or out for lunch. School and hospital cover is another of the many ways in which we can help you.
In addition we also can help with the process of direct payments including offering a managed bank account service.
Contact us so that we can find out exactly what you may need and we can work out how to provide that for you. Just pick up the phone Tel: 01606 536541 or use the contact form on this website HERE
Support in the Community
Wherever you choose to go: to the cinema, bowling, the garden centre or football match for example, our staff will be there to support positive experiences.
Work and placement coaching
Supporting opportunities to experience the working environment in the knowledge that we are there for you for as long as you need us.
Before and after school/college
We can provide support before and after school or college and during the school holidays, flexible to your requirements.
Babysitting
Babysitting services for when you need a few hours to yourselves, time to catch up with friends, cinema treats or just simply a walk in the park.
Overnight support
Overnight support when you need uninterrupted sleep. Time to rest and recharge your batteries knowing that specialist care is on hand.
On holiday
Holiday support when you want to get away. Having your support worker with you means you get the freedom to relax and spend precious time exactly how you want to.
Hospital support
Hospital cover for in-patient or out-patient visits. We can provide cover either in the hospital or away from the hospital environment with staff experienced in nursing support.
Supporting independent living
Using person-centred planning to enable you to maintain your independence
Managed bank accounts
We can receive the direct payments into a specially designated account, and with the authority of the client we can make payments for services from it. Reconciliations of income and expenditure, and balances are provided regularly as part of the service.
Direct payments
Special People North can provide a full and complete service to include:-
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- Assisting with the paperwork application process.
- Liaising with the relevant professionals – social worker, local authority etc – to assist the application.
- Preparing a care-plan and care assessment as the framework for the job description of the support worker.
- Recruitment, interview and selection of your support worker or personal assistant (PA).
- Employment regulatory issues.
- Liaison with HMRC and statutory bodies.
- Managing DP budgets through a managed bank account arrangement.
- Transparent accountability at all times.
- Insurance (public liability, employers liability, Professional Indemnity).
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These are examples of the services we offer but if you have requirements which are not listed we can respond quickly to your request, so contact us via phone Tel: 01606 536541 or use the contact form on this website HERE